Overview & Introduction
Welcome to WhautoMail - the email marketing platform built specifically for SaaS businesses.
What is WhautoMail?
WhautoMail is a powerful email marketing and automation platform that helps SaaS companies engage with their customers through personalized email campaigns, automated workflows, and detailed analytics.
Key Features
- Flexible Email Providers: Choose between AWS SES or Mailgun based on your needs
- Advanced Segmentation: Target the right audience with dynamic and static segments
- Powerful Automation: Create sophisticated email workflows with triggers and conditions
- Deep Integrations: Connect with Stripe, Chargebee, and Whautomate
- Comprehensive Analytics: Track email performance with detailed metrics and reports
- Double Opt-in Support: Ensure compliance with built-in double opt-in functionality
- Team Collaboration: Manage team members and permissions efficiently
Who is WhautoMail For?
WhautoMail is designed for:
- SaaS Companies looking to automate customer communication
- Product Teams wanting to send targeted onboarding emails
- Marketing Teams managing email campaigns at scale
- Customer Success Teams nurturing customer relationships
Cloud vs Self-Hosted Deployment
WhautoMail supports two deployment models—Cloud-Hosted and Self-Hosted—so you can choose what best fits your team's technical setup, compliance posture, and budget.
Cloud-Hosted (Managed by Us)
The Cloud-Hosted option is the quickest way to start using WhautoMail. Our team manages the infrastructure, security, and updates for you, so there's nothing to install or maintain on your side.
Benefits:
- Fast, zero-maintenance onboarding
- Secure, monitored infrastructure with automated updates
- High availability, backups, and routine maintenance included
- Direct support from the WhautoMail team
Best for: Teams that want a dependable, low-effort solution without managing servers or deployments.
Self-Hosted (Run on Your Own Server)
The Self-Hosted option is tailored for organizations that need deeper control over data, infrastructure, and regulatory requirements. You host WhautoMail on your own server and configure it to fit your internal policies and security practices.
This model uses a one-time license; your ongoing cost is just the server itself, which can start from around $5/month on providers like Hetzner.
Benefits:
- No recurring SaaS fees beyond your hosting provider
- Full control over infrastructure, access, and data
- Freedom to enforce your own security standards
- Flexible enough to support region-specific or industry compliance needs (e.g. GDPR, HIPAA, PDPA)
Best for: Teams with technical resources that want maximum control, customization, and ownership.
Getting Help
If you need assistance:
- Browse through this documentation
- Contact our support team at support@whautomail.com
- Visit our website at whautomail.com
Next Steps
Ready to get started? Check out our Quick Start Guide to set up your account and send your first email.